These articles by experts of The India Practice provide provide insights and useful tips for corporate leaders and operational managers involved in offshore outsourcing business strategies and working relationships.
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Cross-Cultural Risk Factors in Offshore Outsourcing
Three cross-cultural risk factors can have a critical impact on the success of an offshore outsourcing relationship, and need to be assessed and addressed as part of up-front due diligence.
Cultural vs. Operational Issues in Offshoring
Four steps to address cultural and operational issues in offshore centers as the scale of operations ramps up, starting with the premise that the two types of issues, while overlapping in their impacts, need to be addressed as distinct.
Soft Components Key To Outsourcing Success
Addressing cross-cultural and other "soft" issues is a necessity for ensuring optional productivity and the success of offshore outsourcing strategies. For the managers and employees who implement an outsourcing strategy, the "soft" side is where much of the pain and adjustment are that create stress and impede delivery on buisness goals.
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